EssayService (essayservice.com) markets itself as a modern, trustworthy academic saviour with big promises and shiny tech buzzwords. The site is plastered with claims like “Zero AI involvement, only human experts” and boasts a 4.9/5 rating on Sitejabber from 6,800+ reviews, implying thousands of ecstatic students. If you believe their homepage, this platform has 350+ handpicked experts across 140 subjects, churning out top-tier papers on any deadline. Sounds pretty amazing, right? If only any of it held up in reality.
I want to start off by making it 100% clear that this site is not what it claims to be.
EssayService gives the impression of a legit, professional operation, but in truth it’s riddled with dishonesty and inconsistencies. The company behind it? Who knows! They don’t even disclose a real name or location anywhere – their Terms of Use literally have a blank where the company name should be. Transparent, huh.
My credit card was billed under a weird alias “Writingserv 938-777-7752,” which, fun fact, matches the customer service line for another essay mill (EssayPro). So much for being a unique “expert” service – EssayService looks more like a re-skin or sister site of an existing scam. They certainly don’t advertise that to customers. From hidden ownership to fake-looking writer profiles, everything about EssayService’s identity set off alarm bells for me. And unfortunately, the experience only went downhill from there.
Pricing and discounts
There’s zero transparency on pricing until you actually make an order. EssayService uses a bidding system – you fill out an order form and individual freelancers bid what they’ll charge. The website throws around tempting figures (like “starting at $10.80/page” and bulk discounts up to 40% off your first order if it’s more than 2 pages), but in practice these numbers mean very little.
I was funneled into creating an order just to find out how much I’d pay. The initial “estimated price” EssayService gave me was quickly blown out of the water once bids came in. What started as roughly a $33 quote magically became about $50 by the end, without me adding any extras. It feels like a classic bait-and-switch: advertise cheap rates, then somehow the actual cost is 50% higher when you’re already invested.
I also noticed the pricing interface was inconsistent and frankly nonsensical. For instance, the order form let me choose a 2-month deadline for the same price as a 2-week deadline. (Is any student really ordering papers 2 months in advance? And if so, why wouldn’t it cost less than a rush job?) The whole thing gave me bad vibes about how “dynamic” these prices really were. It’s as if they hadn’t thought through the pricing logic at all, or they don’t expect anyone to actually use the longest deadlines – they’re just there to make the shorter ones seem like a “deal.” Either way, the lack of a clear rate card or consistent pricing structure means you’re never sure if you’re getting a fair price or being fleeced. Spoiler: given what I got for $50, I was definitely fleeced.
Quality of work
My order was a master’s level engineering essay – nothing too exotic, just a well-researched analysis with proper citations was needed. What I got back was an absolute joke. To call it “mediocre” would be generous; it was downright awful. The paper read like someone’s first draft written at 3am, by a person only vaguely familiar with the topic after a quick read of Wikipedia. It was filled with fluff and filler, yet somehow managed to completely miss the actual question I asked. Even basic terminology was misused or mis-explained, making it clear the writer had no real grasp of the subject matter.
Worse still, chunks of the text looked suspiciously familiar. A quick check on my end confirmed whole paragraphs were lifted straight from online sources, plagiarised word-for-word. So much for their proud “we never copy content” stance. The essay was peppered with random facts and sentences that were obviously pasted in without proper citation. In one section, the writer included a quote about educational psychology – in an engineering paper – which had zero relevance. I guess they thought it sounded smart? It didn’t. It just proved they hadn’t done original research at all.
The structure was a mess: no clear argument or flow, just a bunch of disjointed paragraphs. It honestly felt like they grabbed a generic essay off the internet and tried to tweak a few words to fit my topic (and failed miserably). The grammar and spelling were also poor. Run-on sentences, awkward phrasing, you name it. If this was “professional academic writing,” then I’m the King of England. I’ve seen primary school kids with a shaky grasp of English do a better job.
Needless to say, if I had submitted this garbage as-is, I’d probably have failed my course or been summoned for a very uncomfortable chat about plagiarism. It was that bad. I requested revisions immediately (see below on that circus), because the work was totally unusable as a model, let alone something to hand in. Honestly, I would have been better off starting from scratch myself – the “expert” paper created more problems than it solved.
Writer expertise and qualifications
EssayService loves to brag about its “handpicked writers” with at least Bachelor’s or Master’s degrees. Their site profiles display writers like “Paul S. – Master’s degree, Psychology” with 4.9/5 ratings, etc., complete with a smiling portrait. Don’t be fooled. There is no way to verify any of those credentials, and based on my experience, I highly doubt the writer on my project was the Russell Group-educated academic I was hoping for. The quality of writing and understanding was so low that I’d bet good money my writer wasn’t even a native English speaker, much less a holder of an advanced degree in my field.
The platform gives you virtually no real info about who you’re hiring. You see a first name, an initial, maybe a one-line blurb and some star rating. But are those reviews legit? Who knows. They certainly look as fake as the profile pictures (which I suspect are AI-generated or stolen stock photos – they have that weirdly generic “perfect headshot” look). I had a good surf around for info about this company after being ripped off and found a Reddit user who actually does confirm that EssayService’s writer images are likely AI fakes, and I’m not surprised. The site would have you believe they have an army of expert academics ready to help, but everything behind the curtain says otherwise.
For an extra fee, you can even supposedly hire a “top 10% writer” for your project – which I naively did, thinking paying a premium would get me someone decent. What a joke. If my writer was truly in the top 10%, I’d hate to see the bottom 90. It’s just another money-grab upsell with no teeth behind it. There’s no verification that the person is actually top 10% of anything; you’re just paying more in the hope of not getting a terrible writer. Clearly that hope didn’t pan out for me.
They throw around stats like “98% of users were happy with the results” and promise that their team “know everything about academic writing”. I’m sorry (not sorry), but those claims are pure fantasy. The gulf between the polished image of their “expert team” and the amateur hour reality of the work is staggering. If these guys truly have degrees, they either bought them or are willfully producing garbage despite knowing better. More likely, EssayService just onboards tons of freelancers globally (I even found they recruit writers to “make money writing online” with no mention of rigorous qualifications) and hopes for the best. The lack of any real vetting is painfully evident. Don’t let the marketing fool you: your project will not necessarily be handled by a qualified specialist, and it might even be someone who barely knows the subject.
Delivery and reliability
EssayService boasts about how fast they are – even offering 3-hour turnarounds – and how “on schedule” they’ll be. My experience was not so rosy. First off, the whole bidding system slowed things down: I placed my order expecting someone would start promptly. Instead I had to wait for bids to trickle in, then choose a writer, then wait for that writer to actually begin. Precious hours ticked by with no progress on my essay because of this setup. (They don’t make this clear when you order – that you might lose time just waiting for a writer to pick it up.)
Once I finally assigned a writer, the deadline clock was already tighter. The essay barely arrived on time, literally at the last possible moment of the deadline I set. I had zero breathing room to review it properly, which might be part of their ploy – deliver at the buzzer so you don’t have time to complain before releasing payment. In my case, I did check it quickly (enough to see it was junk), and I immediately requested changes. The revision process then ate up even more time. By the time they delivered a “revised” version (which fixed almost nothing important), my deadline to use the paper had effectively passed. So even though they technically delivered, it was in a way that sabotaged any chance of making the work usable on schedule.
I also want to note that they ignored interim deadlines: I had asked for an outline or draft midway (something their FAQ claims you can request). My writer agreed to provide one, then never did. So much for that. There’s a lot of lip service about “we’ll even finish ahead of the deadline!” on the site, but in reality I found myself biting my nails, unsure if I’d get anything at all by the due date. Reliability is not EssayService’s strong suit.
Customer support
Customer support with EssayService was an exercise in frustration. They advertise 24/7 support and even show a phone number in their payment info, but good luck reaching a real human who will actually help you. There’s no readily visible phone line on the website itself, only a live chat widget and an email contact. I tried the live chat when my writer went MIA on the draft and got nothing but canned responses. It felt like chatting with a bot or someone reading from a script. The rep kept saying “Don’t worry, you will get your paper on time” and spouted bits of policy, but didn’t actually address my specific concerns about quality or missing the draft. Essentially, they deflected and delayed.
When I received the atrocious paper and wanted a refund, contacting support became even more of a joke. I sent a detailed email explaining the issues (plagiarism, wrong content, etc.) and asking for my money back. Three days went by with no response – so much for 24/7 service. I sent follow-ups through chat and email; it was like screaming into a void. Finally, I got a reply (from “[email protected]”) that was basically a one-liner: “Your refund request has been reviewed and rejected as the work was delivered as per order.” That was it. No explanation addressing the plagiarism or the fact it didn’t meet the requirements. They didn’t even acknowledge those points, just a flat “No.”
I tried to “talk to the customer support to find a solution,” as their FAQ so invitingly suggests, but once they’ve decided to brush you off, they go dark. After that single denial email, further attempts to reach them were either ignored or met with the same copy-paste responses about refund policy. It was clear they were done with me now that they had my money. The “support” team’s vibe was basically “take your revision and go away.” Absolutely zero empathy or genuine effort to fix the situation. I’ve had better customer service at the DMV. At least the DMV doesn’t pretend to care.
Also worth noting: the communication from support (and even my writer) often had weird grammar and phrasing, suggesting that whoever was on the other end wasn’t a native English speaker or wasn’t really trained in customer care. It didn’t inspire confidence that I was dealing with a professional outfit. In short, don’t expect helpful support if things go wrong – expect boilerplate replies and stonewalling.
Website usability and ordering process
I’ll give credit where it’s due: EssayService’s website looks pretty sick. It’s modern, clean, and initially gives you the sense that it’s a serious, tech-driven platform. The ordering funnel was straightforward: fill in details, get bids, etc. – nothing revolutionary, but easy enough. They even have all these extra “writing tools” (plagiarism checker, AI essay writer, citation generators, you name it) which makes the site seem comprehensive. But beneath the pretty UI, there are some telling signs of inconsistency and carelessness.
For one, the messaging on the site is all over the place. They emphasize “Zero AI involvement” for writers (basically promising human-written work), yet they literally promote an “AI Essay Writer” tool in the menu. Huh? So AI is bad when students use it, but fine if they offer it as a service? The mixed messaging is comical. It feels like they’re just throwing every buzzword (human! AI! originality! automation!) at the wall to see what sticks with customers, without a coherent stance. As a tech-savvy student, this inconsistency made me raise an eyebrow.
Another small red flag: I caught some sloppy details on the site that a truly professional outfit probably wouldn’t miss. For example, one of their testimonials was dated “Feb 18rd, 2025.” 18rd? Little typo, sure, but it’s on a prominent review blurb on the homepage. It gives the impression that no one’s really minding the store on quality control – even in their marketing content.
The ordering process itself (bidding system) might appeal to some, but personally I found it a bit of a nuisance. After submitting my assignment details, I got a flurry of bids from different “experts” with various prices and canned intro messages. It’s like a gig marketplace – you have to sift through and pick a writer. The site claims this is a perk (you get to choose your writer), but I felt uncomfortable gambling on who sounded legit. They all promise the moon in their little blurbs. I eventually picked the one with a high rating and the supposed degree in my field… and well, you know how that turned out. In retrospect, this system conveniently lets EssayService dodge responsibility: if the writer screws up, they can say “oh, you chose a bad apple, next time pick better.” A traditional service at least assigns you someone and stands by their choice. Here it’s more like a Wild West bulletin board.
On a positive note, the site is easy to navigate and mobile-friendly. Creating an account and paying was smooth. But those are shallow comforts when the actual service is so poor. It’s like a beautifully decorated store that sells rotten food. Fancy interface, rotten results.
Revisions and refund policies
This is where EssayService’s true colors really shone through (and not in a good way). They heavily advertise a “Money-Back Guarantee” and “free unlimited revisions,” giving you the impression that your “investment is completely risk-free.” Let me assure you: it’s not. The fine print of their policies is crafted to make refunds as elusive as possible.
When I immediately requested a refund due to the plagiarism and off-topic nonsense I received, the company’s first response was to push me into a revision instead. They insisted I allow the writer to “correct the issues.” I was skeptical but figured I’d give them a chance to make it right – after all, they promise to fix problems. The revision came back quickly, I’ll grant that, but it was essentially a joke. The writer “fixed” nothing of substance. They maybe swapped out one plagiarised sentence for another, or changed a few words here and there, but the essay was fundamentally still trash. It’s like they just ran my feedback through a thesaurus. No new research, no proper addressing of the missed prompt. In short, the “unlimited revisions” promise was just a time-waster. After two rounds of this, I realized they either could not improve it or would not. Each revision was just a performative effort to avoid giving a refund.
Speaking of refunds, once I pressed the issue, EssayService pulled out every trick in the book to deny it. They pointed to their Terms which state things like “we do not guarantee any specific grade” and “the product is for learning only, not to be submitted” – essentially covering their butts so they can say the paper being garbage isn’t grounds for a refund. According to them, as long as some kind of document was delivered that loosely met the order description, they consider their job done. Quality be damned.
I argued that plagiarism and not following the instructions at all should warrant a full refund – those are pretty big violations of an order. Their response? “We can’t verify your claims” and “we consider the matter resolved with the free revision provided.” In other words: Nope, we’re keeping your money. They even had the audacity to suggest if I wasn’t satisfied, I could place a new order for editing… at a discount, of course. Imagine paying again to fix the junk they gave me in the first place! You can’t make this stuff up.
It became obvious that EssayService’s “refund policy” is mostly for show. Unless you catch them in a clear-cut failure (like they miss your deadline entirely or no writer ever takes the order – and even then they might fight it), you’re unlikely to see your money again. They’ll offer endless hollow revisions until you either give up or the clock runs out. I eventually had to turn to my bank and initiate a chargeback dispute because EssayService flat-out refused to do right by me. That process is ongoing, and who knows if it’ll succeed, but it’s my last resort.
Bottom line: the guarantees on the site are not to protect you, but to pacify you while they run off with your payment. Don’t be fooled by the “risk-free” language. The only thing risk-free is EssayService’s own position – they risk nothing, you risk everything (your time, money, and grade).
User reviews and reputation
If you only looked at EssayService’s own website and the reviews they showcase, you’d think this service walks on water. They highlight gushing testimonials and claim a 4.9 average from thousands of reviews on external platforms. However, dig a little deeper and a very different picture emerges.
First off, that Sitejabber 4.9/5 score with nearly 7k reviews – I have serious doubts about how genuine that is. It’s extremely rare for any business, let alone an essay writing service (which by nature has mixed outcomes), to maintain almost perfect scores at such volume. I suspect they either buy or solicit positive reviews heavily (maybe with discounts or incentives) and potentially game the system. Meanwhile, on Trustpilot, EssayService is almost a ghost town – only a handful of reviews there. Tellingly, companies can’t as easily funnel only happy customers to Trustpilot, so many shady services avoid it. The imbalance (thousands on one platform, virtually none on another) is a red flag. It wouldn’t surprise me if a lot of the glowing feedback out there is planted or cherry-picked.
On the flip side, independent forums and review sites have plenty of horror stories echoing my own. A friend pointed me to a Reddit post where the user called EssayService “a disastrous experience,” citing failing grades (10/100 and 5/100) on papers that EssayService wrote. That person paid extra for a top writer and still got work so bad and plagiarised that it essentially tanked their assignments. There are ScamFighter and other watchdog blog reviews that highlight the same issues: mediocre or poor quality, writers not following instructions, difficulty getting refunds, and the company’s background being murky. I wish I had seen those earlier. The consensus on unbiased channels is that EssayService is not to be trusted.
Another thing I noticed is EssayService (and likely its affiliated brands) invest in a lot of self-promotion and sponsored articles. You’ll find “Top 10 Essay Services” lists on random blogs or even Medium, where EssayService is inexplicably ranked highly alongside a few others. These smell like paid placements or SEO fluff pieces. One I saw even had identical wording praising multiple different services – clearly not legitimate independent reviews. It’s a whole fake reputation ecosystem. They pump out cheery PR about how great they are, hoping to drown out the real critiques.
To sum up the rep: Don’t buy the hype. The true word-of-mouth on EssayService among actual students is overwhelmingly negative. The only loud praise comes from either EssayService’s own marketing machine or possibly naive first-time users who haven’t hit a snag yet. Given the patterns I’ve seen, it’s only a matter of time before they do.
Final verdict
I’ll admit, I fell for the slick presentation and big promises. I was (am) a stressed grad student staring at a deadline, and EssayService seemed like a safe bet, especially with all those “great reviews” plastered everywhere. Big mistake. This experience has been a sobering lesson that all that glitters is not gold – and EssayService glitters a lot on the outside, but is rotten at the core.
Between the blatantly dishonest advertising, the terrible quality of work delivered, and the stonewalling I faced when trying to get it fixed, EssayService turned out to be a complete waste of time and money. It’s just another scammy essay mill that preys on students’ desperation. In some ways, it’s even more insidious because it wears a more polished mask than some others – making it easier to get duped.
I do not recommend EssayService to anyone. Not even to my worst enemy (and certainly not to fellow engineering or STEM students who need accurate, high-quality content – you absolutely won’t get it here). If you use this service, you’re basically paying to create more problems for yourself. I ended up with a paper I couldn’t use, lost a chunk of my budget, and had to scramble on my own anyway. The stress and aggravation simply weren’t worth it. I’m still trying to get my money back through Monzo but won’t hold my breath.
